ISO/IEC JTC 1/SC 40 – Plenary 2018 – Lisbon, Portugal

Posted by on Jul 4, 2018 in News | 0 comments

Chair ISO/IEC JTC 1/SC 40

Chair ISO/IEC JTC 1/SC 40, Jan Begg was interviewed by hosts itSMF Portugal

During the five-day meetings, hosted by IT System Management Forum (itSMF) Portugal, more than 75 experts from 19 countries participated in a very busy work programme.

Begg highlighted some of the many projects that were discussed, including:

  • Handbook (Practical Guide) to the 20000 series of international standards for IT – Service management.
  • Governance of IT-enabled investments covering the complex world of organizations when they work on innovating and improving their business processes.
  • Standards for IT – Continual performance improvement of IT enabled services, which cover outsourced infrastructure, are in the early stages.
  • Liaisons – work with other committees, in particular with ISO/IEC JTC1/SC 42 for Artificial Intelligence – a very exciting and innovative area.

Many other items were discussed over the five-day meeting, which the Chair described as, “Happy, constructive and wonderful”.

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